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Customer Support

Shipping & Delivery

1. Please make sure that the shipping address is correct as we're unable to redirect orders once they are on their way to you.

2. Before we dispatch your purchases, we need to confirm your details with your card issuer or your payment.

3. We ship through Yamato, Sagawa and Yupack.

 



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Payment method

1. We only accept bank transfer for the moment.

2. Payment should be made first before delivery.

Refund & Cancellation

Please be careful on choosing your product as we don't provide refund and cancellation of order.

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